Terms and conditions of use

Terms and Conditions of Use

1. INTRODUCTION AND ACCEPTANCE OF TERMS

These Terms and Conditions of Use ("Terms") govern the use of the website operated by Kral PetShop ("Company", "We", "Us", "Our"). By accessing, browsing, or using the website, users ("You", "Your") agree to be bound by these Terms. If you do not agree with these Terms, you are not authorized to use the website. These Terms apply to all users, visitors, and customers who access or use the website and its related services.

We reserve the right to modify, alter, or update these Terms at any time without prior notice. Any such changes will be effective upon posting on the website. By continuing to access or use the website after such changes are posted, you acknowledge and accept the modifications. Therefore, it is your responsibility to regularly review these Terms.

2. COMPANY INFORMATION AND CONTACT DETAILS

Kral PetShop

If you have any questions, concerns, or inquiries regarding these Terms or the website’s content, you may contact us at the contact information provided above. Our customer service team is available to assist with any issues you may encounter.

3. INTELLECTUAL PROPERTY RIGHTS

All content available on this website, including but not limited to, logos, text, images, graphics, video, sound, software, and any other multimedia material, are owned by Kral PetShop or its licensed third-party partners. The website’s design, structure, and layout are also protected by intellectual property laws.

You acknowledge that the use of this website grants you a limited, non-exclusive, non-transferable license to view and use the content for personal, non-commercial purposes. Any unauthorized use, reproduction, distribution, or modification of the website’s content without prior written consent from Kral PetShop is strictly prohibited.

You agree not to engage in any activity that could infringe on the intellectual property rights of Kral PetShop, including using, copying, or distributing materials found on the website without express permission.

4. ELIGIBILITY AND ACCOUNT REGISTRATION

In order to use certain features of the website, you may be required to create an account. You are responsible for providing accurate, current, and complete information during the account registration process. You agree to maintain the confidentiality of your account login credentials and are solely responsible for all activities that occur under your account.

You must be at least 18 years of age to register for an account or make a purchase on the website. If you are under 18, you must have the consent of a parent or legal guardian to access or use the website. Kral PetShop reserves the right to refuse service to any user for any reason.

5. WEBSITE USE AND RESTRICTIONS

You agree to use the website in accordance with all applicable laws and regulations and only for lawful purposes. Kral PetShop grants you permission to access and use the website, but this permission is subject to your compliance with these Terms.

You may not:

  • Engage in any illegal activity or conduct that may damage, disable, or impair the website or interfere with any other user’s access to the website.

  • Use the website for any fraudulent or malicious purposes, including but not limited to transmitting harmful software (viruses, worms, etc.) or engaging in any activity that harms the website’s functionality.

  • Engage in any unauthorized access to the website’s servers, systems, or networks.

  • Use automated systems, including web scraping or data mining tools, to access or extract information from the website without the express written consent of Kral PetShop.

  • Reproduce, copy, modify, or distribute any part of the website for commercial purposes without prior written authorization from Kral PetShop.

  • Upload, post, or transmit any content that is harmful, offensive, defamatory, obscene, or otherwise inappropriate.

Kral PetShop reserves the right to monitor and suspend or terminate any user account that violates these Terms. We may also remove any content deemed inappropriate, offensive, or in violation of these Terms without prior notice.

6. PRODUCTS AND SERVICES

Kral PetShop offers a wide range of pet-related products and services through its website. The descriptions, prices, and availability of products are subject to change at any time without prior notice. We make every effort to ensure that the information provided on the website is accurate, but we do not guarantee the accuracy, completeness, or reliability of such information.

By placing an order through the website, you are making an offer to purchase the products or services in accordance with these Terms. Kral PetShop reserves the right to accept or reject any order at its discretion. If an order is accepted, the transaction will be processed and fulfilled as per the applicable delivery and shipping terms.

7. PAYMENTS AND SECURITY

When making a purchase on the website, you agree to provide valid payment information, including but not limited to, credit/debit card details or other payment methods that we accept. You represent and warrant that the payment information you provide is accurate and complete.

Kral PetShop uses industry-standard encryption to ensure the security of your payment information during transactions. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

If there are any issues with your payment, including declined transactions, fraudulent activity, or disputes, we reserve the right to suspend or cancel your order and take any necessary legal actions to protect the company’s interests.

8. DELIVERY AND SHIPPING

The delivery times and shipping fees are outlined on the website. Delivery timeframes are estimates and subject to change based on various factors, including the availability of products, shipping method, and destination.

While Kral PetShop strives to ensure timely delivery, we do not accept responsibility for delays caused by third-party shipping services, unforeseen circumstances, or force majeure events (e.g., weather conditions, natural disasters, or strikes).

Ownership and risk of loss for products purchased on the website pass to you upon delivery to the shipping address provided at the time of purchase.

9. RETURNS AND REFUNDS

If you are not satisfied with your purchase, Kral PetShop offers a return and refund policy. You may return products within the specified return period and in accordance with our return policy guidelines. Returned products must be in their original condition, unused, and with all original packaging.

Refunds will be processed according to the payment method used for the purchase. We reserve the right to reject returns or refuse refunds if the return conditions are not met.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Kral PetShop shall not be held liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use or inability to use the website, including but not limited to, damages for loss of profits, loss of data, or loss of goodwill.

Kral PetShop’s total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the products or services giving rise to the claim.

11. USER-GENERATED CONTENT

By submitting any content (including but not limited to, reviews, comments, or product feedback) to Kral PetShop, you grant us an irrevocable, non-exclusive, royalty-free license to use, modify, publish, or display the content in connection with the website and our business operations. You represent and warrant that the content you submit is original and does not infringe on the intellectual property rights of others.

We reserve the right to remove any content that violates these Terms, is deemed offensive, or is inappropriate for publication.

12. PRIVACY POLICY

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the website, you consent to our collection and use of your personal data in accordance with our Privacy Policy.

We are committed to protecting your privacy and ensuring that your personal data is handled securely. Please refer to our Privacy Policy for more information on how we process your data.

13. GOVERNING LAW AND DISPUTES

These Terms are governed by and construed in accordance with the laws of the Republic of Turkey. Any dispute arising out of or relating to these Terms, the website, or any products or services purchased through the website shall be subject to the exclusive jurisdiction of the Turkish courts.

14. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely reflects the intent of the original provision.

15. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the website, constitute the entire agreement between you and Kral PetShop regarding your use of the website. Any previous agreements, representations, or understandings are superseded by this agreement.

16. CONTACT INFORMATION

If you have any questions, concerns, or inquiries regarding these Terms, please contact us using the contact information provided above.

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